Privacy Policy

May 1, 2019

The Elegance Ballet Studio ("us", "we", or "our") operates the www.eleganceballet.com website (the "Service").

Our Commitment

At Elegance Ballet Studio we are committed to protecting the privacy of your personal information. We make every effort to ensure that the information of students, parents of students, alumni, employees, donors, and volunteers is protected and treated with respect.
This Privacy Policy explains how we collect, use, and disclose personal information in the course of providing our services.

What is Personal Information?

Personal information is generally defined in Canada as information about an identifiable individual. It includes information such as names, addresses, phone numbers, email addresses, financial information (payment and credit card information), personal health information, and IP addresses.
Generally speaking, personal information does not include business contact information, and certain publicly available information, such as names, addresses, and telephone numbers published in telephone directories, including online directories.

Why Do We Collect Personal Information?

We primarily collects personal information so that we can register you or your child for classes, and communicate with you about the classes you or your child has registered for, process tuition and merchandise payments, and conduct classes that are safe and educational. From time to time, we may also post images including photographs and videos on the Elegance website and/or social media accounts.
With your consent, contact information may also be used to let you know about events at Elegance Ballet Studio, fundraising efforts, and general updates about the school.
We will always obtain consent before using your information for any purpose different from the one for which it was originally collected.

Consent

We will obtain your consent to collect, use and disclose your personal information unless otherwise permitted or required by to do so by law. The methods by which we obtain your consent may include oral, written, electronic or implied consent.
Initial consent is received at the time that the information is collected, whether online, in person at Elegance Ballet Studio, or over the phone. Often, this will be when you are registering yourself or your child for classes at Elegance Ballet Studio, but it may also be if/when you make a donation or purchase tickets or merchandise.
You are not required to provide us with your consent to collect, use or disclose your personal information, and you may withdraw your consent to our collection, use and disclosure of your personal information at any time, subject to any applicable legal/contractual restrictions. Please note, however, that providing certain personal information (such as student names, ages, payment information, relevant student health information, and parent/guardian emergency contact information) is a condition of service. If you refuse to provide us with any information that is a condition of service, or withdraw your consent to our collection, use and disclosure of such information in accordance with the terms of this privacy policy, we may not be able to provide our services to you.
Consent for video and photography is requested at registration. There are three kinds of video and photography permissions:
Performance videos: all Elegance Ballet Studio performances are professionally recorded for archival and DVD sale purposes. In order to perform in Elegance Ballet Studio shows, we require that you consent to be in these videos. Consent to performance videos applies to all performances going forward.
General consent to video and photographs taken at Elegance Ballet Studio or other performance and rehearsal locations for use in social media, company reports, show programs, etc.
Specific consent for photos used in formal advertising campaigns, including materials like brochures and billboards.

Personal Information and Minors

Consent for the collection and use of personal information of minors must be received from the minor’s parent or guardian. This requirement applies to all the information collected by Elegance Ballet Studio, including contact information, personal health information, and consent for photographs and videos.

The Information We Collect

Elegance Ballet Studio limits the information we collect from you to what is reasonably required to provide our services. The personal information collected by Elegance Ballet Studio includes:

  • names of students and parents/guardians
  • ages of students
  • contact information like mailing addresses, phone numbers, and email addresses
  • photographs and videos (including without limitation, photos and videos of students in class or during performances), which may be posted on the Elegance Ballet Studio website and/or social media accounts

facts about or related to our students, including relevant personal health information of which our staff should be aware, as well as information recorded in the course of conducting student evaluations.

Cookies and the Cloud

The website hosting service used by Elegance Ballet Studio uses cookies. Cookies are small files stored on your browser to improve service, remember user information and preferences, and provide analytics. You can disable cookies on your browser.
Elegance Ballet Studio also utilizes a Google Drive server for internal communications and information storage. All accounts are password protected and access to stored information is limited to those staff members who require the information to provide services.

Who Can Access Your Information?

Personal information related to you or your child will only be accessed by authorized Elegance Ballet Studio employees, volunteers, and Board members who require the information for the purpose it was collected.
Collected information is stored on password-protected software and all offices are locked and accessible only to staff. All paper records containing personal information are kept in a locked storage room or in a safe accessible only through the front office.
Elegance Ballet Studio will never share, trade, or sell your personal information to third party organizations.

Media and Social Media

Please ask permission from a staff member to publish, report, or solicit the interest of the news media on anything related to Elegance Ballet Studio.
We understand that parents are excited and proud of their children’s participation at legance Ballet Studio, and that parents/guardians/visitors may wish to take photos/videos of students. We aim to create an environment that the respects the rights of all our students, as well as our staff members. In order to protect the privacy rights of our students, as well as the intellectual property rights of our content creators (such as choreographers), we ask that you do not take photos or videos of Elegance Ballet Studio students without first obtaining permission from the necessary persons, such as other students' parents and/or Elegance Ballet Studio staff, such as the instructor or office staff. This protects both the privacy rights of the students and the rights of content creators.
You may share images of your own child online with friends and family. However, publicly posting images of other students and/or videos of legance Ballet Studio choreography on social media (including Facebook, Instagram, and Twitter) without the consent of a parent, guardian and/or staff member, as applicable, contravenes this privacy policy and may violate privacy laws.

Contact Information

If you have questions about Elegance Ballet Studio's Privacy Policy, or you would like to access or correct any of your personal information, please email: info@eleganceballet.com.